Privacy Policy

Effective Date: July - 25 - 2025
Website: https://www.servicebyshawnhvacin.com

At Service By Shawn HVAC, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our website or submitting information to us, you agree to the terms outlined below.

1. Information We Collect

We may collect personal information when you interact with our website or contact us for services. This includes, but is not limited to:

• Name
• Phone number
• Email address
• Mailing address
• Service-related details
• SMS consent and preferences

Information is typically collected through online forms, service requests, direct communication, and SMS opt-in submissions.

2. How We Use Your Information

We use the information you provide to:

• Respond to service inquiries or quote requests
• Schedule and manage appointments
• Send service confirmations and reminders via SMS or email
• Provide customer support
• Improve our website and services
• Send updates, offers, or promotions (only with your consent)

All usage of personal data is limited to business-related purposes that benefit the customer experience and service delivery.

3. Sharing of Personal Information

We do not sell or share your personal information with third parties or affiliates for marketing purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.

We may share limited information with trusted service providers (e.g., for billing, scheduling, or customer communication tools) solely to fulfill business operations. These partners are required to protect your information in compliance with applicable privacy laws.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to use commercially acceptable methods, no internet transmission is completely secure.

5. Your Choices and Rights

You may request to review, correct, or delete the information we have about you at any time. You may also withdraw SMS or email consent by contacting us directly.

6. Contact Information

If you have any questions regarding this Privacy Policy or our data practices, please contact us via our website or call us at 502-296-2303.